• Expect More from Your HVAC Company

    We work best with owner operators who go above and beyond for their tenants and want to eliminate downtime and reduce budgetary surprises.

    Contact UsPreventative Maintenance Programs

Preventative Maintenance

The key to quality service is preventive maintenance inspections. Our technicians pro-actively identify equipment deficiencies prior to them causing costly breakdowns and unnecessary service calls.

Stop worrying about your HVAC today!

Service & Repair

We offer a comprehensive range of services from HVAC to Mechanical to Hydronics. We’re ready at a moment’s notice.

Our professionals are available 24/7.

Installation & Design

We specialize in design & build of HVAC and Mechanical systems custom to your needs and requirements. From fresh installs, to retrofits – we’ve seen and done it all.

Speak with our design team today.

Preventative Maintenance

The key to quality service is preventive maintenance inspections. Our technicians pro-actively identify equipment deficiencies prior to them causing costly breakdowns and unnecessary service calls.

Stop worrying about your HVAC today!

Service & Repair

We offer a comprehensive range of services from HVAC to Mechanical to Hydronics. We’re ready at a moment’s notice.

Our professionals are available 24/7.

Installation & Design

We specialize in design & build of HVAC and Mechanical systems custom to your needs and requirements. From fresh installs, to retrofits – we’ve seen and done it all.

Speak with our design team today.

SPEAK WITH ONE OF OUR SERVICE SPECIALISTS

24 HOUR EMERGENCY SERVICE

SAVE TIME & MONEY WITH 1STEPAHEAD

We developed our 1StepAhead System specifically with busy property managers in mind. We work with property management companies, commercial real estate companies & organizations that own/operate for long-term hold with a focus on efficiencies.

  • Save Time

    Reduce time spent managing service calls
  • Eliminate Breakdowns

    Prevent breakdowns before they happen
  • Budget More Effectively

    Predict and Budget for Repairs and Service

SAVE TIME & MONEY WITH 1STEPAHEAD

We developed our 1StepAhead System specifically with busy property managers in mind. We work with property management companies, commercial real estate companies & organizations that own/operate for long-term hold with a focus on efficiencies.

  • Save Time

    Reduce time spent managing service calls
  • Eliminate Breakdowns

    Prevent breakdowns before they happen
  • Budget More Effectively

    Predict and Budget for Repairs and Service

1STEPAHEAD CLIENTS

 

PREVENTATIVE MAINTENANCE

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SERVICE & REPAIR

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INSTALLATION & DESIGN

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NOT YOUR AVERAGE HVAC COMPANY

If you’re looking for an average HVAC Company, you’re not in the right place… Haakon is far beyond average, and we like it that way.

THE HAAKON WAY

The Haakon Way is our only way. From leaving a job site cleaner than we found it, to helping an elderly gentleman with a flat tire on the side of the road. Our entire team goes above and beyond what you’ve come to expect from an HVAC company. It’s our mission to change HVAC industry expectations.

CLIENT SERVICES

What’s the most critical part of any HVAC System? You, the property manager. We’ve built a dedicated customer experience team to ensure your complete satisfaction with all aspects of our service. Our ServAce System gives you updates in real time, you’ll always have the same HVAC Technician on your site, and you have access to a dedicated Customer Experience Leader as well.

The basic premise of our 1 Step Ahead approach is to anticipate what our clients need; making them more productive and the management of their buildings easier.

We asked our clients what their main stressors were and how we could help.

We listened and formulated a number of critical standards such as:

  • Accountability: Annual building reviews
  • Valuing Relationships: Developing direct relationships between technicians and clients
    • Technicians can answer questions quicker and more accurately
    • Quotes can be communicated faster
  • Proactivity: Technicians involved in assessing the actions required to ensure the long term health of the building equipment rather than steps required to get it to the next inspection
  • Comprehensive: Thorough quotations and reports to try and anticipate and answer questions so you don’t have to ask them

Why Should I Care About  1 Step Ahead?

  • Increased productivity prevents the hassle of unnecessary follow up emails and phone calls
  • Reduced number of repairs performed on a breakdown basis
  • More control, meaning repairs on a recommended basis can be completed before it becomes a nuisance to building occupants

The basic premise of our 1 Step Ahead approach is to anticipate what our clients need; making them more productive and the management of their buildings easier.

We asked our clients what their main stressors were and how we could help. We listened and formulated a number of critical standards such as:

  • Accountability: Annual building reviews
  • Valuing Relationships: Developing direct relationships between technicians and clients
    • Technicians can answer questions quicker and more accurately
    • Quotes can be communicated faster
  • Proactivity: Technicians involved in assessing the actions required to ensure the long term health of the building equipment rather than steps required to get it to the next inspection
  • Comprehensive: Thorough quotations and reports to try and anticipate and answer questions so you don’t have to ask them

Why Should I Care About  1 Step Ahead?

  • Increased productivity prevents the hassle of unnecessary follow up emails and phone calls
  • Reduced number of repairs performed on a breakdown basis
  • More control, meaning repairs on a recommended basis can be completed before it becomes a nuisance to building occupants

OUR LOCATIONS

Vancouver Office

11851 Dyke Road,
Richmond, BC, V7A 4X8
Ph: 604-273-0161

Whistler Office

1397 Alpha Lake Road,
Whistler, BC, V8E 0J1
Ph: 604-932-3088

QUESTIONS?
CONTACT OUR SERVICE ADVISORS

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Our Two Locations:

Vancouver:
11851 Dyke Road,
Richmond, BC V7A 4X8
Ph: 604-273-0161

Whistler
1397 Alpha Lake Road,
Whistler BC, V8E 0J1
Ph: 1-604-932-3088

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