We pride ourselves on fostering long-term relationships with our clients, and go above and beyond industry expectations.
Haakon provides exceptional service and knowledgeable staff who have assisted in resolving many complicated mechanical issues over the years.
Our company tried many different mechanical companies for our residential and commercial buildings.
Unfortunately, none of them were performing to our satisfaction. Whether it was a lack of communication or competence, the different Building Managers and myself were left wondering if the work was performed to our satisfaction and because of our lack of knowledge in the area, had to rely on the fact that the equipment was working or not. We had some challenges in some buildings, too hot or too cold, units working intermittently, etc.
Then, over 3 years ago, we started dealing with Haakon and what a difference it made for us. Their pro active approach is refreshing and prevents dealing with emergencies at inopportune times. Their technology allows me to look at any of our buildings to see the work that needs to be performed and when as well as the cost involved. I can also see the work that is ongoing as well as all the work that was done in the past. It is a great tool for myself and all the Building Managers. Their technicians are respectful and knowledgeable. Unlike other companies, they are empowered to quote on the spot and follow up directly with us (as opposed to going back to the office and have an office work reach out).
Haakon is also very collaborative and we sit down on a yearly basis before budget time so we know what to expect in the coming year and budget accordingly.
Overall, we have been very happy with their services and would not hesitate to recommend them.
We have worked with Haakon for over 10 years now. They are proactive and honest. They are at the top of their industry and we look forward to many more years of excellent service.
Asset managing a large commercial portfolio has many moving parts and it is essential that all those parts work well together. One of the biggest moving parts is HVAC replacement and maintenance and for that we turn to Haakon. The Haakon team is friendly, efficient and professional and their online service request service is topnotch. We highly recommend Haakon for your HVAC requirements.
Thanks for the great communication and project updates on this [Haakon Mechanical Services]. I don’t think that this level of communication is typical, but from a property manager perspective who isn’t “boots on the ground”, getting these daily updates gives me comfort that the work is progressing and gives me an idea of what to expect
…thank you [Haakon HVAC Services] for responding to our small emergency here at Honour House as quickly as you did. Your employees couldn’t do enough for us and our staff, volunteers and guests were so relieved have them assisting us only half an hour after I called you.
Thank you so very much and we’re all looking forward to a great relationship with Haakon and the team.
I have been here for over two years and have had the pleasure of working with [Haakon Mechanical Services]….. Any of the Haakon team that have ever come have been excellent. I am sure most customers only provide feedback when they have a complaint but I have had nothing but incredible service.
…thanks to your team on your hard work and dedication to alleviate our concerns….shows great value to me that you took our comments to get us on track for a long term partnership.
You have an amazing team of knowledgeable Technicians and Staff who we thoroughly enjoy working with. An amazing company! Congratulations, job well done by all.