Our company tried many different mechanical companies for our residential and commercial buildings.
Unfortunately, none of them were performing to our satisfaction. Whether it was a lack of communication or competence, the different Building Managers and myself were left wondering if the work was performed to our satisfaction and because of our lack of knowledge in the area, had to rely on the fact that the equipment was working or not. We had some challenges in some buildings, too hot or too cold, units working intermittently, etc.
Then, over 3 years ago, we started dealing with Haakon and what a difference it made for us. Their pro active approach is refreshing and prevents dealing with emergencies at inopportune times. Their technology allows me to look at any of our buildings to see the work that needs to be performed and when as well as the cost involved. I can also see the work that is ongoing as well as all the work that was done in the past. It is a great tool for myself and all the Building Managers. Their technicians are respectful and knowledgeable. Unlike other companies, they are empowered to quote on the spot and follow up directly with us (as opposed to going back to the office and have an office work reach out).
Haakon is also very collaborative and we sit down on a yearly basis before budget time so we know what to expect in the coming year and budget accordingly.
Overall, we have been very happy with their services and would not hesitate to recommend them.